Answer: they’re complex systems, wherein no one person can manage all the multiple events, problems, component parts. And, the way to improve the chances of success – successful surgery and a successful flight – is to use a checklist.
In his book Checklist Manifesto, Atul Gawande once again astounds with cutting-edge thinking, making connections between unexpected domains, and presenting tools for improving organizational effectiveness. I’ve blogged about his previous books, Better and Complications – and his new book is a suspenseful page-turner. Did you ever wonder what’s in those black boxes on airplanes, which are used to reconstruct mishaps during flights? Ever wonder who listens to those things and what they learn from them? Gawande is your guide – and then he applies the concepts to medicine. It’s all about learning from mistakes: how can we glean the learnings and apply them to the future?
Showing posts with label teams. Show all posts
Showing posts with label teams. Show all posts
Saturday, April 17, 2010
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